Aitcom.
We provide to our customers complex services with focus on ICT infrastructure and devices – from audit and consulting, through implementation up to maintenance and servicing. Our ICT infrastructure best practices are result of many years of experiences in combination with skilled experts. Our company has established itself as a provider of advanced IT services for leading enterprises.
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We deliver services in following areas.
Delivered by Aitcom.
Workplace
Infrastructure
Solutions
Communication
Delivered by thein digital.
Digital workplace, DaaS.
- We take care of the whole device life-cycle from delivery and installation, through users support up to replacement and adoption to the new device.
- Transparent and foreseeable per user monthly price without need of CAPEX and most of all – without troubles.
- Complete end-point security.
- Best of breed device management Workspace ONE or Intune.
- Selection of the most suitable types of devices/notebooks.
- Possibility of on-site support across whole CR, as well as remote support.
Why Us:
- Capability to provide on-line support across whole CR.
- Experiences with managing thousands of devices.
Target use:
Service is suitable for enterprises from app 100 users, who want to focus on its core business.References:
Companies within this area:
Certificates and partners:
VIP support.
- Special level of support for VIP users, e.g. Board members.
- Dedicated team of technicians.
- Installation, configuration, prophylaxis and support of MS Windows as well as Apple MacOS notebooks.
- Installation, configuration and support of handheld devices Android and iOS.
- Training of VIP users.
- Possibility to support VIP users within events, e.g. conferences, trade fairs etc.
Why Us:
- Long term experiences with this type of service.
- Ability to form optimal support team.
Target use:
Shareholders or top management of enterprises, including expats.References:
Companies within this area:
Certificates and partners:
HW service.
- Warranty and post-warranty service of notebooks HP, APPLE, DELL, FUJITSU, LENOVO, TOSHIBA, ASUS
- Warranty service of mobile phones and tablets APPLE, HUAWEI, HONOR, LENOVO
- Post-warranty service of mobile phones and tablets APPLE, HUAWEI, HONOR, LENOVO, SAMSUNG, XIAOMI
- Warranty and post-warranty service of PC HP, APPLE, DELL, LENOVO, TRILINE, LYNX
- Warranty and post-warranty service of printers HP, Xerox, Brother, OKI
- Post-warranty service of printers LEXMARK, ZEBRA, EPSON, KONICA MINOLTA, STAR, KYOCERA
- Warranty and post-warranty service of servers HP, DELL, SUPERMICRO
- Post-warranty service of UPS APC, EATON, CYBER POWER, CHLORIDE, LIEBERT
- Post-warranty service of UPS EATON, CYBER POWER
- Post-warranty service of TV Blaupunkt, Finlux, Gogen, Grundig, Hisense, Hitachi, Hyundai, LG, Panasonic, Philips, Sony, Samsung, Sharp, Sencor
- Post-warranty service of Microsoft / Xbox, Sony Playstation
Why Us:
- Expert technical background and long-term experiences
- Broad servicing network, possibility of the device pick-up
References:
Companies within this area:
Certificates and partners:
Apple Business.
Servers and clusters.
- Our architects and project managers are thanks to their experiences ready to design and implement data centers of the biggest enterprises in various sectors like telco, banking or manufacturing across whole EU.
- Migration belongs to our main expertise. Apart standard migrations within data centers in the Czech Republic we havecarried out also various extensive consolidation projects in number of countries.
- High Performance Computing is becoming important tool for research and development. Contributes to competitivenessof both companies and governmental institutions. Thein (through its company SÍŤ) delivers environment for solution of the scientific and technical issues through computer simulations. These technologies enable rapid growth of innovation and accelerate product development
- We are vendor agnostic. Thanks to our broad expertise comprising x86 servers, IBM power and range of operating systems we are capable to identify and deliver always the best solution for particular customers’ needs.
Why Us:
- Exceptional know-how and biggest expert team in CR.
- Outstanding references
Target use:
Servers for applications, virtualization, object storage, machine learning, AI, accelerated calculations via GPU. Suitable for SAP/ERP.References:
Companies within this area:
Certificates and partners:
All for data storage.
- Within the Thein group company SÍŤ is known as a leading supplier of central components, where the most critical solution is from the Storage Area Network (SAN) family. Thanks to our deep knowledge and certification our company is exclusive service partner of Brocade (Broadcom) for SAN solution in CZ. It is a pleasure for us to have under the service contracts with our customers more than 13 000 Fiber Chanel ports from 4 up to 32Gbps, with SLA on 7 x 24 x 1hour level. Thanks to more than 140 certifications we are able to deliver SLA for multi platform solution in your data center.
- We are also experts in IBM Spectrum Protect, which provides automated, centrally planned and guided by the rules data backups and archiving for file servers and work stations.
Why Us:
- Extensive expert team.
- Ability to integrate with existing customer’s infrastructure.
- Unique SanDoc application for offline documentation and own product Restobot for regular backups recovery in isolated network.
Target use:
High capacity and/or high performance HPC/AI/Big data solutions, including automation. Solutions for the most demanding enterprise customers.References:
Companies within this area:
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Business Continuity and Disaster Recovery.
- Infrastrure audit comprising also business logic and plan for selected applications in cooperation with application partner. It is crucial part of business continuity.
- Document is being created based on analysis and consulting with the customer. It contains description, schemes, tables and charts.
Why Us:
Abitlity to provide customer with complex solution design and conseqently delivery of the complete IT infrastructure fulfiling requirements for business continuity.
References:
Companies within this area:
SAP support.
- Design and implementation of complete IT infrastructure for SAP.
- Support of migration from traditional SAP to SAP S/4 HANA.
- Homogeneous and heterogeneous OS/DB migration.
- Installation and upgrade of databases and SAP systems.
Why Us:
- Ability to design the best solution for customer (vendor agnostic).
- Long-term experience with business critical SAP operation.
Target use:
Operational support for current SAP users. Support of customer with business critical applications.References:
Companies within this area:
Certificates and partners:
Bespoke SW development and solutions.
- Full scope software development including:
- Analysis and design of technical solution, data structure, and processes
- Coding in chosen language, scenario design and testing, with documentation
- Training, post implementation support, hot-support
Why Us:
Technologies:
- Perl , JS , PHP, RUBY , java
- Oracle, MySql, Postgress
- NginX , Apache
- SOA architecture – Webservices, REST
- Agile, test driven development
- Git, Vagrant, Puppet
Our team of experts have several years of experience in the management, implementation, and development of ISS for Telco companies in the Czech Republic
Target use:
Enterprise customers. Our specialisation is telco.Enterprise architecture.
EA:
- Definition of target requirements
- Analysis of existing portfolio of applications and business servces
- Definition of the final design
- GAP analysis
- Roadmap - migration plan
Integration architecture:
- Proposal and supervision of solution architecture
- Selection of the right componets for the integration requirements
- Choice of the right integration pattern
- Implementation and supervision of integration governance
Why Us:
- Broad know-how thanks to strong group background
- Expertise in various frameworks and tools
References:
Companies within this area:
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Enterprise monitoring.
- Design of enterprise monitoring based on customer requirements. Direct administration and connection to supervisory monitoring system.
- Supervision of the system.
- Using primarily open-source systems (Nagios Core, Zabbix)
- Collection of data from monitored systems. Open source app Ganglia.
- Installation and configuration of ELK stack, AIX errpt log. Processing, evaluation, connection to supervisory event management system.
- Monitoring system based on opensource Libre NMS. Central or on-site.
Why Us:
- Expectional know-now and expert team
- Advanced monitoring system, highly customized versions of open source monitoring applications
Companies within this area:
Certificates and partners:
Atlassian tools for digital enterprise.
With Atlassian tools we will help you to:
- Create paperless company
- Managed project efficiently
- Set-up agile development environment (Scrum/Kanban)
- Create own Service Desk for your external and internal customers
- Support cooperation of your employees
- Create robust knowledge base
Why Us:
- We have got experienced team with proven track record from agile teams to enterprise solutions
- We can optimize your licence cost
- Ability to integrate common ERP/business applications
- We can migrate you successfuly to Atlassian cloud
Target use:
Atlassian is global leader in solutions for enteprises processes management, project management, task management, planning, customer care, ITSM, collaboration and knowledge sharing.Companies within this area:
IT outsourcing.
Complete outsourcing of your IT resources and IT infrastructure. Through the means of handover, or migration to infrastructure of the provider. The main advantage is financial savings in the area of internal IT
- We take over you IT infra (servers, storages, LAN), including virtualization.
- Initial audit of cyber security and setup of necessary processes and tools.
- Agreed SLA, including emergency SLA.
- Cost optimization consulting.
Companies within this area:
Certificates and partners:
IaaS, on-premise and hybrid cloud.
- Enterprise cloud is ultimate solution for your infrastructure needs.
- Flexibility of the cloud, scaling and automation. And at the same time security of on-prem infrastructure.
- "As a service" option, where we take care of your infrastructure completely.
- WMware, SUSE, RedHat or other technology best fitting to your needs.
- Possibility to use complete product HPE Greenlake.
Why Us:
- Solution designed in line with the needs of particular customer.
- Emphasis on continuity of existing customers‘ processes and infrastructure.
- Capability to provide complex services including SLA, 24/7 Service Desk, pro-active monitoring.
Target use:
On-prem cloud, or hybrid cloud, is solution suitable for bigger companies that need flexibility, scaling ability and at the same time want to have full control over its IT environment.References:
Companies within this area:
Certificates and partners:
PaaS, cloud-native, containers orchestration.
- We will bring you savings and make life of your developers much easier thanks to cloud-native platform. Deployment and operation of applications will be fast and easy, regardless of running on-prem or in the cloud.
- Thanks to our expertise with different frameworks for containers orchestration we are capable to use the best for You. For example Robin, Rancher Lab, or OpenShift.
- We will assist you with migration from legacy architecture to micro-services.
Why Us:
- We can match long-term IT infrastructure experiences with cutting edge cloud-native approach in order to deliver IT environment meeting all your demands.
Target use:
For enterprises that want to make use of all benefits of containers (flexibility, scalability, automation) and want to focus on its application development.References:
Companies within this area:
Certificates and partners:
Cloud-native platform Robin.
Companies within this area:
Enterprise hybrid cloud.
Companies within this area:
Open Cloud.
Companies within this area:
Business Critical Communication.
- Unique application solution for professional Push-To-Talk / Push-To-Video group communication.
- Effective management and communication of working teams. Server dedicated for professional service. Both on-prem or cloud implementation.
- For use with ruggedized IPx terminals and with professional accessories.
- Using devices based on Android, iOS and PC/Win
Why Us:
- 24/7 helpdesk and local on-site support
- Monitored data center in CZ with dedicated data traffic capacity.
- Certainty of cybersecurity, on-premise installation possibility, E2E enencryption.
- Solution developed in EU with proved references from Western Europe operating customers.
Target use:
For those, who need to manage big working teams in case the communication via mobile phones is not efficient enought . For those, who look for state-of-art substitution of two-way radio and PMR systems.References:
SASE and SD-WAN.
- Effective connection of branch offices, regardles of the type of available connectivity (MPLS, DSL, LTE..).
- Central management of SD-WAN eliminating faults.
- Secure and effective use of SaaS applications in cloud by employees.
- Secure connection once working everywhere – at home, on the way or in the office.
Why Us:
- We provide “best of breed” SASE/SD-WAN solution – best from security point of view, optimized price/value ratio.
- We can integrate SD-WAN with complex cyber security solution.
Target use:
We have solution for global corporations with thousands of branches, but also medium sized companies with few offices.Certificates and partners:
5G MPN.
- We can design the most suitable solution of mobile private network exactly for your company – thanks to being vendor agnostic and having winning ecosystem of disruptive vendors.
- 5G MPN as a turnkey project. Or just parts required, e.g. infrastructure/CNF.
- Possibility to operate 5G MPN as a service.
Why Us:
- Expert know-how connecting telco, ICT and cyber security.
- Open ecosystem – no vendor lock.
- We can provide suitable spectrum for 5G MPN (up to 100 MHz)
Target use:
Industry 4.0 – manufacturing facilities. Logistics with strict requirements for reliability. Industry IoT. Smart cities.Certificates and partners:
Networking and managed WiFi.
- Design and implementation of structured cabling
- Design and implementation of LAN and active elements
- Design and implementation of managed WiFi networks
- Design and implementation of optical networks, including reflectometer OTDR measuring
Why Us:
- Expert know-how
- Sound references
- Abitlity to deliver large scale projects, including 24/7 Service Desk and on-site support
Target use:
Enterprise networks. Logistics/warehouses. Manufacturing plantsCertificates and partners:
Electronic security of premises.
We provide supplies and implementation of security systems for all types of premises.
Our portfolio comprises PZTS, EPS, CCTV, ACS, including networking.
We provide protection of building or complex areas, including branch networks across whole CR.
Design and implementation of the camera systems Milestones, XProtect, AXIS, HikVision
Companies within this area:
References.
We have completed many successful projects. Here are selected ones.
Certificates and partners.
We work with the leading technology companies
HPE Gold Partner
Lenovo Business Partner
Microsoft Silver Partner
VMware Professional Solution Provider
Contact us.
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